The Owner informs you about its Privacy Policy regarding the processing and protection of the personal data of users and customers that may be collected while browsing, when purchasing a product or when contracting a service through the Website:
https://lapalmatransfer.com
In this sense, the Owner guarantees compliance with current regulations on the protection of personal data, reflected in Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (GDPR).
The use of the Website implies acceptance of this Privacy Policy as well as the conditions included in the
Legal Notice.
IDENTITY OF THE PERSON RESPONSIBLE
- Responsible: NUEVO RUMBO HISTORIA VIVA, S.L.,.
- VAT NO: B-38772745
- Domicile: C/ San Antonio, 346 A, 38.712. Breña Baja,, Santa Cruz de Tenerife – Spain.
- Email: info@lapalmatransfer.com
- Website: https://lapalmatransfer.com
PRINCIPLES APPLIED IN DATA PROCESSING
In the processing of your personal data, the Owner will apply the following principles that comply with the requirements of the new European Data Protection Regulation (GDPR):
- Principle of legality, loyalty and transparency: The Owner will always require consent for the processing of personal data, which may be for one or more specific purposes about which the Owner will inform the User beforehand with absolute transparency.
- Principle of data minimization: The Owner will request only the data strictly necessary for the purpose or purposes for which they are requested.
- Principle of limitation of the storage period: The Owner will keep the personal data collected for the time strictly necessary for the purpose or purposes of the processing. The Owner will inform the User of the corresponding storage period according to the purpose.
In the case of subscriptions, the Account Holder will periodically review the lists and delete those records that have been inactive for a considerable time.
- Principle of integrity and confidentiality: The personal data collected will be treated in such a way that its security, confidentiality and integrity is guaranteed.
The Owner takes the necessary precautions to prevent unauthorized access or improper use of its users’ data by third parties.
COLLECTION OF PERSONAL DATA
To browse the website it is not necessary for you to provide any personal data.
The cases in which you do provide your personal data are the following:
- By contacting through the contact forms or sending an email.
- When buying a product or contracting a service.
- When you sign up for a subscription form or newsletter that the Account Holder manages with MailChimp.
RIGHTS
The Owner informs you that you have the right to:
- Request access to stored data.
- Request a rectification or deletion.
- Request the limitation of its processing.
- Oppose treatment.
You cannot exercise the right to data portability.
The exercise of these rights is personal and therefore must be exercised directly by the interested party, requesting it directly from the Owner, which means that any customer, subscriber or collaborator who has provided their data at any time, can contact the Owner and ask for information about the data they have stored and how they have obtained them, request the rectification of the same, oppose the processing, limit its use or request the deletion of said data in the Owner’s files.
To exercise your rights, you must send your request together with a photocopy of your National Identity Card or equivalent to the email address: info@lapalmatransfer.com
The exercise of these rights does not include any data that the Owner is obliged to keep for administrative, legal or security purposes.
You have the right to effective judicial protection and to lodge a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if you consider that the processing of personal data concerning you infringes the Regulation.
PURPOSE OF PROCESSING PERSONAL DATA
When you connect to the Website to send an email to the Owner, subscribe to its newsletter or contract a product or service, you are providing personal information for which the Owner is responsible. This information may include personal data such as your IP address, first and last name, physical address, email address, telephone number, and other information. By providing this information, you consent to your information being collected, used, managed, and stored by — Arsys.es and Turitop.com — only as described on the pages:
Los datos personales y la finalidad del tratamiento por parte del Titular es diferente según el sistema de captura de información:
- Contact forms: The Owner requests personal data, which may include: name and surname, email address, telephone number and website address in order to respond to Users’ queries, offer information and demonstrations of the Owner’s products and services, including quotes.
For example, the Owner uses this data to respond to messages, doubts, complaints, comments or concerns that Users may have regarding the information included in the Website, the products and services provided through the Website, the processing of personal data, issues related to the legal texts included in the Website, as well as any other query that the User may have and that is not subject to the conditions of the Website or the contracting conditions.
- Forms for contracting products or services: The Owner requests personal data such as: name and surname, identity document (tax identification number, foreigner identification number, passport or residence permit), email address, postal address, telephone number and payment details (payment methods or bank details) in order to maintain a commercial relationship with the User, to ship orders, provide contracted services and to invoice and collect the contracted products or services.
- Content subscription forms: The Owner requests the following personal data: name and surname, email address, telephone number and website address to manage the list of subscriptions, send newsletters, promotions and special offers. The personal data provided to the Owner will be located on the servers of The Rocket Science Group LLC d/b/a, domiciled in the USA. (Mailchimp).
There are other purposes for which the Owner processes personal data:
- To ensure compliance with the conditions set out on the Legal Notice page and with applicable law. This may include the development of tools and algorithms that help the Website ensure the confidentiality of the personal data it collects.
- To support and improve the services offered by this Website.
- To analyze users’ navigation. The Owner collects other non-identifying data that are obtained through the use of cookies that are downloaded to the User’s computer when browsing the Website, the characteristics and purpose of which are detailed on the Cookies Policy page.
- To manage social networks. The Owner has a presence on social networks. If you become a follower of the Owner’s social networks, the processing of personal data will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that is appropriate in each case and that you have previously accepted.
You can consult the privacy policies of the main social networks at these links:
The Owner will process your personal data for the purpose of correctly managing your presence on the social network, informing you of its activities, products or services, as well as for any other purpose that the regulations of social networks allow. Under no circumstances will the Owner use the profiles of followers on social networks to send advertising individually.
SECURITY OF PERSONAL DATA
To protect your personal data, the Owner takes all reasonable precautions and follows industry best practices to prevent its loss, misuse, improper access, disclosure, alteration or destruction of the same.
The website is hosted at: Arsys.es and Turitop.com. Data security is guaranteed, as they take all the necessary security measures for it. You can consult their privacy policy for more information.
CONTENT FROM OTHER WEBSITES
The pages of this website may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if you had visited the other website.
These websites may collect data about you, use cookies, embed an additional third-party tracking code, and monitor your interaction using this code.
COOKIES POLICY
In order for this website to function properly you need to use cookies, which is information that is stored in your web browser.
You can consult all the information regarding the policy for the collection and processing of cookies on the
Cookies Policy page.
LEGITIMACY FOR DATA PROCESSING
The legal basis for the processing of your data is:
- The consent of the data subject.
- Execution of the contract or the application of pre-contractual measures with the data subject, in order to provide a product or service purchased from the Data Controller.
- To comply with legal obligations.
CATEGORIES OF PERSONAL DATA
The categories of personal data processed by the Owner are:
- Identification data.
- Specially protected categories of data are not treated.
RETENTION OF PERSONAL DATA
The personal data provided to the Data Controller will be kept until the Data Controller requests its deletion.
RECIPIENTS OF PERSONAL DATA
- Mailchimp The Rocket Science Group LLC d/b/a , based in the USA.
More information at: https://mailchimp.com
The Rocket Science Group LLC d/b/a processes the data for the purpose of providing its email marketing services to the Data Controller.
- Google Analytics is a web analytics service provided by Google, Inc., a Delaware company headquartered at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”).
Google Analytics uses “cookies”, which are text files placed on your computer, to help the Holder analyze the use made by Users of the Website. The information generated by the cookie about the use of the website (including the IP address) will be transmitted directly to and stored by Google on servers in the United States.
More information at: https://analytics.google.com
You can find out how Google manages privacy with regard to the use of cookies and other information on the Google Privacy Policy page:
https://policies.google.com/privacy?hl=es
You can also see a list of the types of cookies used by Google and its partners and all information regarding their use of advertising cookies at:
WEB NAVIGATION
When you browse the Website, non-identifying data may be collected, which may include, IP address, geolocation, a record of how services and sites are used, browsing habits and other data that cannot be used to identify you.
The Website uses the following third-party analytics services:
The Holder uses the information obtained to obtain statistical data, analyze trends, administer the site, study browsing patterns and to collect demographic information.
The Data Controller is not responsible for the processing of personal data carried out by the websites to which it may access through the various links contained in the Website.
ACCURACY AND VERACITY OF PERSONAL DATA
You undertake to ensure that the data provided to the Owner are correct, complete, accurate and current, as well as to keep them duly updated.
As a User of the Website you are solely responsible for the veracity and correctness of the data submitted to the Website exonerating the Owner of any responsibility in this regard.
ACCEPTANCE AND CONSENT
As a User of the Website declares to have been informed of the conditions on the protection of personal data, accepts and consents to the processing of the same by the Owner in the manner and for the purposes indicated in this Privacy Policy.
To contact the Data Controller, subscribe to a newsletter or make comments on this website, you must accept this Privacy Policy.
CHANGES TO THE PRIVACY POLICY
The Owner reserves the right to modify this Privacy Policy to adapt it to new legislative or jurisprudential developments, as well as to industry practices.
These policies will remain in effect until modified by duly published policies.
PROTECTION OF PERSONAL DATA. PROCESSING OF PERSONAL DATA
In compliance with the provisions on Personal Data Protection, we inform you that the personal data and information you provide to us when filling out any electronic form available at www.lapalmatransfer.com, will be processed by La Palma Transfer & Tours as the data controller. The purpose of the data processing is to carry out the online sale of tickets for transfers, routes and excursions purchased on this website. The legitimacy for the processing is based on the fulfilment of legal obligations as well as on the fulfilment of the pre-contractual relationship between La Palma Transfer & Tours and the Client.The data provided by the candidate may be communicated to Agencies and Public Administrations.The personal data will be kept for the duration of the relationship established between the client and La Palma Transfer & Tours and thereafter, provided that the client has not exercised his/her right of deletion, will be kept taking into account the legal deadlines that are applicable in each specific case, taking into account the type of data as well as the purpose of the processing.
SECURITY AND SAFETY
The Company adopts the required levels of security. Notwithstanding the foregoing, technical security in a medium such as the Internet is not impregnable and there may be malicious actions by third parties, although the Company makes every effort to prevent such actions.
ARCO RIGHTS
The Candidate may exercise his rights of Access, Rectification, Cancellation and Opposition (‘ARCO Rights’) in the terms provided by law by writing to La Palma Transfer & Tours, Calle San Antonio, 346 A, 38.712 Breña Baja, Santa Cruz de Tenerife, Spain.La Palma Transfer & Tours will provide you with the requested information within one month of receipt of the request. That period may be extended by a further two months if necessary, taking into account the complexity and number of applications.
CONDITIONS OF USE OF THE SERVICE
The customer undertakes to make proper use of the SIOE in accordance with the Law and this Legal Notice. The customer shall be liable for any damages that may be caused as a result of the breach of this obligation.All information provided by the client through the forms must be truthful. For these purposes, the Customer guarantees the authenticity of all data communicated. In any case, the Customer shall be solely responsible for any false or inaccurate statements made and for any damage caused to the Company or to third parties by the information provided.
LEGISLATION
This Legal Notice is governed in each and every one of its extremes by Spanish law.
PRIVACY POLICY OF LA PALMA TRANSFER & TOURS
This privacy policy defines the services and the processing of personal data of clients who join La Palma Transfer & Tours.The provision of any data of a personal nature through the data collection forms implies that the user gives his express consent to its processing in the terms indicated and for the purposes set out in this Privacy Policy.
FILE MANAGER
The owner of the TCC database and responsible for the files created with the personal data provided by users is:
- La Palma Transfer & Tours, Calle San Antonio, 346 A, 38.712 Breña Baja, Santa Cruz de Tenerife, Spain.
Purpose of personal data of La Palma Transfer & Tours. In accordance with the provisions of Organic Law 15/1999, of 13 December, on the Protection of Personal Data (hereinafter LOPD), we inform you that your personal data provided in the various forms of the TCC will be processed for the following purposes:
- Management of the BBDD of clients.
- Sending of e-mail communications for the following purposes: Confirmation of reservations and reminder of reservations.
Each form specifies the data that must be provided for the provision of the service, without which it will not be possible to contract the service or make use of the services provided.
TRANSFER OF PERSONAL DATA TO THIRD PARTIES
The user expressly authorizes the transfer of their data for purposes related to the service of transfers, routes and excursions.
EXERCISE OF RIGHTS
The Customer may exercise the rights of access, correction, updating or deletion provided for by law, by written communication addressed to La Palma Transfer & Tours, Calle San Antonio, 346 A, 38.712 Breña Baja, Santa Cruz de Tenerife, Spain, or by email addressed to info@lapalmatransfer.com. If the request is made in writing, the Customer must enclose a copy of his/her ID, passport or other valid document identifying him/her.